Accessibility Statement
Our Commitment to Digital Accessibility
Flat Masters NY is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our visitors.
Accessibility Features
We strive to make our website accessible and user-friendly for all visitors. Our website includes the following accessibility features:
Navigation and Structure
Clear and consistent navigation throughout the site
Logical heading structure for screen readers
Descriptive page titles and link text
Skip navigation links for keyboard users
Visual Design
High contrast color combinations for better readability
Scalable text that can be resized up to 200% without loss of functionality
Alternative text descriptions for images
Clear and readable fonts
Technical Accessibility
Keyboard navigation support for all interactive elements
Compatible with screen readers and assistive technologies
Proper HTML markup and semantic structure
Fast loading times for better user experience
Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines help make web content accessible to people with a wide range of disabilities, including visual impairments, hearing impairments, mobility limitations, and cognitive disabilities.
Services Accessibility
Phone Consultations
We offer phone consultations for customers who prefer verbal communication about their flat roofing needs in Queens, NY.
In-Person Estimates
Our team provides in-person estimates and can accommodate special accessibility needs during property visits.
Alternative Communication
We're happy to communicate through email, text, or other preferred methods to ensure all customers can easily access our flat roof repair and installation services.
Third-Party Content
Some content on our website may be provided by third parties such as embedded maps, videos, or social media content. We cannot always control the accessibility of third-party content, but we strive to choose accessible options when available.
Ongoing Efforts
Digital accessibility is an ongoing effort. We regularly review and test our website for accessibility compliance, update content and features to improve accessibility, stay informed about accessibility best practices, and seek feedback from users about their experiences.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: [email protected]
Alternative Contact Methods
If you have difficulty using our website or need assistance accessing information about our flat roofing services, please don't hesitate to contact us directly. We're committed to providing the information you need in a format that works for you.
Response Time
We aim to respond to accessibility feedback within few business days. For urgent roofing matters, please call us directly for immediate assistance.
This accessibility statement was last updated on 08/21/2025. We review and update this statement regularly to reflect our ongoing accessibility improvements.
